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Privacy Policy

Tim Carter - Artisan Glass Plaques is committed to protecting and respecting your privacy.

This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this policy from time to time so please check this page regularly to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this policy.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Our website uses third party cookies from Google to track visitors to this website for our own management and reporting purposes and to display map information. This information is anonymous and cannot be linked to one individual. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Where there is a login process relating to buying services from us we also use cookies to store personal registration information so that you do not have to provide it to us again on subsequent visits.

Most browsers allow you to control whether or not cookies can be saved to your computer. This website provides useful information about how to change your browser’s settings should you wish to block or delete cookies.

We do not use any other type of cookie.

What we don’t do:

  • Remember or store any personally identifiable information
  • Send information to other websites
  • Record your visit so advertising on other websites is more relevant to you.

Shopping Cart

Our Shopping Cart is designed to give you control over the privacy of your debit/credit card information, name, address, e-mail and any other information you provide us. We offer the industry standard security measures available through your browser called SSL (secure socket layer) encryption.

When you provide your personal information such as name, street address, email address and phone number, we will not give or sell this information to any outside company for any use. No credit or debit card information is stored by on our website housenumberplaques.co.uk.

Secure Payment Processing

The Tim Carter - Artisan Glass Plaques website, housenumberplaques.co.uk is hosted on a PCI compliant and secure server and all interactions with the website are through secure encrypted connections. When paying for any services or products provided by Tim Carter - Artisan Glass Plaques  via our shopping cart, you will have the option to pay by Credit or Debit Card using our secure service supplied by Stripe or PayPal. You do not need to be registered with any of our payment providers when you make a transaction to us. We also accept Cheque, Bank Transfer or Cash.

We accept almost all major credit/debit cards for online orders and use Secure Card Encryption so your information is extremely safe. We will contact you if there is a problem processing your payment. Operation of the Tim Carter - Artisan Glass Plaques site is completely secure and is solely within the control of Tim Carter - Artisan Glass Plaques.

Protecting the personal information you provide us is of utmost importance to us. We therefore take the following steps at to ensure this:

  • We do not sell your personal details to third parties or supply them in any way other than to our payment processor in connection with your order.
  • All credit card numbers entrusted to us for payment purposes are handled securely and only by authorised staff. No credit or debit card information is stored by Tim Carter - Artisan Glass Plaques.
  • Stripe and PayPal provides the secure payment facilities for your credit card information. They are one of the most common and reliable service providers and use a secure server, with a firewall, and encrypts your information before transmission.

Changing or removing the information we hold

If you believe that any information of yours in my possession is in incorrect or incomplete, please either log into your account in the shopping cart and edit the information or email me and I will correct/update the information for you. In addition, if you wish to remove the information I have on file then please email me and I will take the necessary steps to remove your information from my systems.


Tim Carter – Artisan Glass Plaques may contact you via email to invite you to review any services and/or products you received from us in order to collect your feedback and improve our services and products. We use an external company, Trustpilot A/S (“Trustpilot”), to collect your feedback which means that we will share your name, email address and reference number with Trustpilot for the Purpose. If you want to read more about how Trustpilot process your data, you can find their Privacy Policy here.

Tim Carter – Artisan Glass Plaques may also use such reviews in other promotional material and media for our advertising and promotional purposes.

Email Marketing List

We have an email marketing list with a double opt in process whereby you have to confirm your email address and if you are receiving emails from us this is because you have signed up through our website. If you do not want to receive these emails, please use the unsubscribe link on the bottom of the email.